This customer from Rushden called me in because she was having difficulty keeping the grout in her kitchen clean although the ceramic tiles themselves were fairly easy to maintain.
On speaking to the customer it became evident that the one coat of sealant that was originally applied to the grout five years ago had all but worn off and the cleaning products she was using were too strong reducing the life of the sealer and now dirty water getting into the now porous grout which was causing staining each time she mopped the floor.
I gave the customer a quote for deep cleaning and extraction of tiles and grout lines, as they were thinking of selling the house they didn’t want to have the expense of re-colouring the grout. We decided the best course of action would be re-sealing the grout with Tile Doctor Grout Seal & Go after cleaning and this should protect it going forward.
Deep Cleaning Ceramic Tile and Grout
To get the grout clean and lift out the dirt we used Tile Doctor Pro-Clean mopped onto the floor and scrubbed into the grout lines with a stiff grout brush. The second and third pictures below show the equipment we use to deep clean and scrub the grout and to extract the water under pressure to clean the grout as best as possible.
The final pictures below show the overall end result after allowing the floor to drying overnight and then sealing the grout with two coats of Tile Doctor Grout Seal & Go.
I also talked the customer through Tile Doctor recommended cleaning procedures and advised her that she was entitled to a free bottle of Tile Doctor Neutral Cleaner which would keep the floor looking at its best for much longer and would not affect the grout sealant.
Cleaning Ceramic Tile and Grout and Sealing in Northamptonshire
Great testimonial here from the customer who described her floor as “bleak drab grey dull slate with heavily stained brown looking grout”. The slate tiles are Semi Riven Black Slate laid on the floor of a Kitchen in a house in Kettering.
Cleaning the Slate Floor Tiles
We used a solution of Tile Doctor Pro-Clean and mixed with warm water scrubbed into the floor to release the dirt. A stronger dilution of Pro-Clean was required in some areas with stubborn stains. The slate floor tiles were then rinsed with water using a wet vacuum to soak up the excess; we then rinsed and vacuumed the floor a second time to make sure there was no Pro-Clean residue left behind. The floor was then covered with a dust sheet and left to dry overnight.
Sealing the Slate Floor Tiles
The next day I used a damp tester it to make sure the slate floor was fully dry and then proceeded to apply several coats of Tile Doctor High Shine sealer which gives a nice deep shine as well as providing stain protection. I mentioned to the customer about the free bottle of Ph Neutral Tile and Stone Cleaner that Tile Doctor send out on completion of customer feedback to ensure she had the right product to clean her newly sealed slate tiles going forward. A lot of people don’t realise that many products available for tile cleaning in supermarkets are really designed for ceramic floors and that they can erode the sealers due to their high ph content.
My customer Ms Hayes was very pleased with the results and left the following testimonial.
Phil did a tremendous professional stunning job on my floor. My kitchen floor was a bleak drab grey dull slate with heavily stained brown looking grout that was supposed to be cream! My floor had never been sealed in the 7 years since it had been laid. No matter how much I washed it- it always looked grim. I found out about The Tile Doctor and immediately searched for one in my area. He got back to me the next day and came to see my floor. I told him I don’t care if it’s perfect- I just want it ‘better’. Well today I can put my hand on my heart and say- it is perfect! I am thrilled. Better yet, my husband who did not think we needed a Tile Doctor at all, agrees that our floor is amazing! The grey slate is now is shiny and beautifully cleaned and coated – the grout is cream once again! The whole floor shimmers! I took photographs all the way through the process because the procedure was so thorough and the stages of the cleaning and sealing were fascinating to me. I am so happy now, that not only will I tell others about The Tile Doctor, but I have posted my impressive before and after photos on Facebook and people from all over the world are amazed and want to have their floors done by The Tile Doctor too! I wish you could see the photos- you would be impressed too! Thank you Phil, so much! Mrs Hayes
Cleaning Semi Riven Black Slate Floor Tiles